Shipping policy

⏱ Processing Time

Orders are typically processed within 1–2 business days.
Custom or pre-order items may require 3–5 business days for preparation.

🚚 Delivery Estimates

Orders are delivered within 3–5 business days.

Note: Delivery times are estimates and may vary due to customs or local delays.

📦 Order Tracking

Once your order ships, you’ll receive a tracking link via email or SMS. You can monitor your delivery in real time.

🛃 Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and vary by country.

❗ Delays & Exceptions

We are not liable for delays caused by weather, customs, or courier disruptions. If your order is delayed, please contact us at support@dolceluxe.com and we’ll assist promptly.

💎 Packaging

All items are elegantly packaged in our signature Dolce Luxe boxes, ideal for gifting and safekeeping.

Need help?

Frequently Asked Questions

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Any question?

You can contact us through our contact page! We will be happy to assist you.